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Privacy Policy

Effective Date:8/1/2025

ATM AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and AI receptionist features.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and appointment details provided by users through calls, forms, or messages.
     

  • Call Data: Audio recordings, transcriptions, and call metadata when using our AI receptionist services.
     

  • Usage Data: Information about how users interact with our website and services (e.g., IP address, browser type, pages visited).
     

  • Third-Party Integrations: Data from services like Google Calendar or Twilio if integrated for appointment scheduling and communication.
     

 

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
     

  • Send confirmations, reminders, or follow-up messages
     

  • Improve the performance of our AI receptionist
     

  • Respond to user inquiries and support requests
     

  • Monitor service usage and detect technical issues
     

  • Display user reviews or testimonials (with consent)
     

 

3. How We Share Information

We do not sell or rent your personal data. We may share data with:

  • Service providers (e.g., calendar tools, SMS providers like Twilio) to deliver our services
     

  • Legal authorities if required by law or to protect our rights
     

All third-party providers we use are required to protect your data and use it only for the purposes we specify.

 

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, loss, or misuse.

 

5. Your Rights and Choices

You may:

  • Request access to or correction of your personal data
     

  • Opt out of promotional messages
     

  • Request deletion of your information, where applicable
     

Contact us at jamegan@advancedtm.org for requests or questions.

 

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

 

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

 

8. Contact Us

If you have questions or concerns about this policy or your data, please contact:

ATM AI
Email:jamegan@advancedtm.org

 Phone: (520) 965-2640

Website: https://www.advancedtm.org/ 

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